Onboarding

Allow existing customers to get new customers started

What's new feels safer when guided by relative experts. How can you use others' wisdom to get people off on the right foot?

Getting people started is often the hardest thing. However, those who've already made investments in a platform or service can act as a means to help new subscribers get started. For example, someone on a weekly coffee subscription could share a code with a friend to simply try the service for free for a week.

This could be taken further by allowing the existing subscriber to add a personalised note or make a product choice they think would be best for the new subscriber.

How can you use the wisdom of more experienced users to get the uninformed started?

Onboarding

Allow existing customers to get new customers started

What's new feels safer when guided by relative experts. How can you use others' wisdom to get people off on the right foot?

Getting people started is often the hardest thing. However, those who've already made investments in a platform or service can act as a means to help new subscribers get started. For example, someone on a weekly coffee subscription could share a code with a friend to simply try the service for free for a week.

This could be taken further by allowing the existing subscriber to add a personalised note or make a product choice they think would be best for the new subscriber.

How can you use the wisdom of more experienced users to get the uninformed started?

Onboarding

Allow existing customers to get new customers started

What's new feels safer when guided by relative experts. How can you use others' wisdom to get people off on the right foot?

Getting people started is often the hardest thing. However, those who've already made investments in a platform or service can act as a means to help new subscribers get started. For example, someone on a weekly coffee subscription could share a code with a friend to simply try the service for free for a week.

This could be taken further by allowing the existing subscriber to add a personalised note or make a product choice they think would be best for the new subscriber.

How can you use the wisdom of more experienced users to get the uninformed started?

Hungry for more?

What's Cooking?

New Pairing

A Monzo case study on saving refunds by default
A Monzo case study on saving refunds by default
This week

New Nugget

Refund Effect (2024)
Refund Effect (2024)
This week

Improvement

New Nugget 2.0 schematic
New Nugget 2.0 schematic
This week

New Nugget In The Wild

How Experian's CreditLock creates calm with well-designed control
How Experian's CreditLock creates calm with well-designed control
This week

New Cheat Sheet

New "Overcoming Status Quo" Cheat Sheet
New "Overcoming Status Quo" Cheat Sheet
This week

Improvement

Simplified navigation
Simplified navigation
This week

Improvement

After ten years, just who is behind Coglode?
After ten years, just who is behind Coglode?
This week

Feature

Interactive Defaults Tool released
Interactive Defaults Tool released
This week

Coglode Live

Defaults Live video and deck now available
Defaults Live video and deck now available
This week

Cure

Cancelling Amazon Prime - An interactive, behavioural remedy
Cancelling Amazon Prime - An interactive, behavioural remedy
This week

New Nugget In The Wild

How new browser Arc overcomes Status Quo bias with Boosts and Zaps
How new browser Arc overcomes Status Quo bias with Boosts and Zaps
This week

New Cheat Sheet

New "Overcoming Risk Aversion" Cheat Sheet
New "Overcoming Risk Aversion" Cheat Sheet
This week